advancis.agency is committed
to protecting the privacy of its customers and clients. In the
course of a transaction, we have to collect information in order
to fulfill your order in a timely manner and process your payment.
We always exercise the greatest care when collecting, storing,
and using this information. The same level of care and attention
is exercised when collecting less critical data such as product
registration information or general information.
Several measures are in effect
to make sure that your personal information remains private.
Please read the following sections to learn more about our policies.
What information
is collected?
When you place an order, we need to collect your name, company
name, addresses (billing and shipping), payment information,
telephone and fax numbers as well as your email address.
This information is used to
fulfill your order and process you payment. In addition, we use
the information to contact you regarding your order confirmation.
From time to time, we will also use the information to contact
you after your purchase to ensure complete satisfaction with
our products and services and to communicate special advancis.com
announcements we think will be of interest to you ( i.e. special
offers, product introductions, news, etc...). You can, at any
time, withdraw your name from this special announcement list
by following the instructions located in the footer of the email.
When you submit a question
or comment, we need to collect information about you (i.e. your
name and company) and information on how to contact you (i.e.
email, address, phone or fax numbers). This information is used
solely to respond to your inquiries. We will offer the opportunity
to be placed on the special announcement list.
When you register a product,
we collect information about you (i.e. name, company name, address,
phone and fax numbers, email), information about the product
purchased (i.e. product number or serial numbers), as well as
general information about your business and shopping experience.
This information is stored in our database of registered users.
These customers receive special privileges such as special upgrade
offers.
Protecting
our customers' information
Critical personal information such as credit card numbers and
other payment information receives particular attention to ensure
your privacy. When you place an order online, you have access
to our secure server (SSL). All of your information is encrypted
and can only be read by advancis.com. When received this information
is handled with particular care preventing any unauthorized access.
As a result, it remains private.
Disclosure
of personal information to third parties
advancis.agency does not sell, trade, or rent your personal information
to third parties. advancis.agency may share information with
its sister division, advancis.com, only when such action is necessary
to meet clients' request or process orders for products and services
offered directly by advancis.com. advancis.agency may provide
general information about its customers, its web site traffic
patterns and related site information to carefully-screened third
parties. Please note that the information provided in these instances
does not include any personal data.
Updating
and reviewing personal information
You are welcome to review and update/correct the information
we have collected about you or your company at anytime. Simply
submit your request via email with your name, company name, customer
number, and email address. Insert the following message in the
subject line of your email: "Request to review/correct
personal information".
Want to
know more?
If you have any additional questions about our privacy policy
or simply need additional information, do not hesitate to submit
your requests to:
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